Health Information/Patient Advocate/Release of Information Patient Access Portal Agent


  • This is an onsite position in Utah. On joining our fabulous team, you'll be working from within our offices in Heber City.
  • Pay is based on experience
  • 90 Day Probation, then promotion and pay rise
  • After 30 days: 100% employer-paid healthcare coverage
  • After 1yr: 401k
  • Standard working week – Mon-Fri 8.30 am to 5 pm
  • Promote from within only
  • Training Provided
  • Duties include but are not limited to phone calls (not sales!), data entry, and online storage administration
  • Good phone etiquette, computer literacy, time management, and multi-tasking skills required
  • Paperless office – no printing of your emails etc.
  • Click the button at the bottom of this page to apply



First, what’s in it for you? We know that this is the most important part. We work to live, not live to work!

Pay is based on experience. We value all our staff and pay accordingly. We’ll be happy to discuss this with you in more detail during the interview to ensure a mutual fit!

Benefits include 100% medical, vision, and dental coverage for employees.

ChartSquad knows that people are the key to our success. If you get the work done, at a high standard, everyone wins. We have fantastic opportunities to grow your career, and we recognize that everyone’s goals and motivation at work are different.

We seek to maintain an environment of happy, healthy, driven people. Mental health, physical health, family, and quality of life are the most important things.


Who are we looking for?

We are looking for reliable, upbeat & dynamic individuals. Personality is absolutely required, experience is not! We need people who want to choose their career moves: just show us what you got!

We’ll train you in everything you need to do the job. You just need to bring a ‘can-do’ and tenacious attitude.


What will you be doing?

Primarily, phone calls (not cold calling or sales!) which you will then log/enter the results of into our systems. Each call you make will be unique; this brings variety, but it also means that accuracy when taking down notes from the call is very important. Managing online document storage is a key part of the role (we’ll teach you all about it).

The position requires phone etiquette, efficiency, and the ability to multitask. We promote from within only and the potential for growth in this ground floor position is boundless.


Why will you be doing it? Who is ChartSquad?

We provide a web portal that relates to the Release of Information in Healthcare. The portal is used by people to collect, store, track, and update medical records from any electronic device. We educate health care facilities and seek to enforce Federal Law (HIPAA HITECH) about privacy and the right to access medical information.

We are champions of people's federally granted civil rights. Helping them to access and take control of their medical records is so important. ChartSquad is fighting for good and changing lives; every person at the company is passionate about what we do and we put this passion into our work every day.

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