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ChartSquad believes that a person's civil rights should be upheld without discretion. Our tactile approach is based on our tenacious method to create universal fair access to medical records, one request at a time. A patient's medical records are their lifeline; without proper guidance, a patient is left navigating an unreliable and complicated process.
ChartSquad champions fair medical record access each step of the way. We reject the idea of weaponizing ignorance of HIPAA and HITECH laws, and we reject the idea of charging patients anything other than fair, low-cost rates to access their own medical records.
ChartSquad emphasizes a series of core values that empower our organization to remain invested in your rights, including:
We Fight the Good Fight: We are keenly aware of the systemic flaws that can make patients feel like their medical records are being held hostage by providers. ChartSquad advocates for patients so they may take charge of their health care. That begins with us acting in the role of an educator.
The Power of Persistence: We value our patients above all else and work tirelessly to ensure you gain the insight you rightfully deserve. Our business model hinges on overcoming repeated challenges and obstacles that are put in place to deter patients from acquiring their medical records documentation.
Knowing Your Rights: We prioritize transparency, both internally and externally. Each request is addressed and resolved promptly and caseworkers communicate with precision so we may deliver our promise to create universal, fair medical record access.
Our core values are guiding principles set the stage for the work we accomplish, supporting patient in their quest for medical records access. These values enable ChartSquad to maintain consistency, honesty, and a focus on medical education - all while adhering to a whole-of-company personality for our clients.
From the get-go, ChartSquad employs an approach that is just, tenacious, knowledgeable, and strategic. We strive to deliver medical record seekers the results they wish to receive -- with an emphasis on empathy and personability. We choose to adhere to what is right for the patient in all that we do.
ChartSquad will continue championing fair and accessible record access from our first interaction through our last. Your legally-held rights are maintained and the information you need is accessible without the pain of a system working against your wishes and needs.
In 2-minutes or less you can request records from any US-based treatment provider.
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